Rules of Procedure for Consumer Protection Governing BSP Supervised Institutions

Enacted into law in 2022, Republic Act No. 11765 or the “Financial Products and Services Consumer Protection Act” (“FCPA”) aims to provide an efficient and effective consumer redress or complaints handling mechanisms such as mediation, conciliation, or other modes of alternative dispute resolution to address conflict/dissatisfaction from financial consumers arising from financial products or services.

Addressing Counterfeiting

Just last month, representatives from the Enforcement Office of the Philippine Intellectual Property Office (“IPOPHL”) met with representatives of the Korea Trade-Investment Promotion Agency, a trade and investment promotion organization funded and operated by the South Korean government.

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